Privacy Policy

Web Sites Privacy Commitment

This Privacy Policy was last updated in January 2022

Endpoint IT Global will collect information through its websites that can identify you (if provided by you), such as your name, address, phone number, e-mail address, company name and position. Endpoint IT Global may use this information to respond to your requests for information, products or services. Endpoint IT Global may also collect information that will usually not allow us to directly identify you, such as information gathered through "cookies" (see below).

When you contact Endpoint IT Global via its websites to request or to access information, you are asked to provide your personal information. By providing your personal information to Endpoint IT Global via its websites, you agree to the terms of this Privacy Policy and to receive communications from Endpoint IT Global.

The information you provide to us will be available to Endpoint IT Global, its subsidiaries and third parties working with or on behalf of Endpoint IT Global. Access to your information and the equipment processing it, is at all times restricted to appropriate staff. Except as set forth in this Privacy Policy, Endpoint IT Global will not trade, sell, release, share or transfer your personal information for use by any business outside the Endpoint IT Global organization without your consent, or in a form other than what was disclosed to you at the time the information was collected, unless permitted or required by law.

Endpoint IT Global reserves the right to disclose all information collected to the extent required by law or to respond to judicial process. Endpoint IT Global may also provide any or all collected information to a third party in connection with the sale, assignment, or other transfer of the business of the particular website to which the information relates if such third party agrees to treat all such information substantially in accordance with this Privacy Policy.

Endpoint IT Global takes reasonable measures to maintain the confidentiality of your personal information regardless of the country where such information is stored or transferred to.

In jurisdictions with data protection and privacy laws, and where contractual commitments require, Endpoint IT Global ensures that individuals can exercise all relevant informational rights with respect to their personal information collected by Endpoint IT Global via its websites, including, but not limited to, the right of access and correction, to withdraw consent at any time, object to data processing, request data deletion, restrict aspects of data processing, and request transmission of provided personal information in a common digital format (e.g., pdf) to themselves or another organization.

Please keep in mind that Clinical trial / study subjects must contact their investigator at their study site, who will be able to make the necessary link to subject identity as outside of Endpoint IT Global’ own early phase clinical units, Endpoint IT Global does not hold information that would allow Endpoint IT Global to directly identify clinical trial / study subjects.

Vendor Due Diligence

In addition to information collected through our website, during our vendor due diligence process we may obtain from vendors or other third parties personal information such as (but not limited to) the names and contact details of individuals connected with existing or prospective vendors, and other information to complete background checks and other assessments relevant to vendor compliance. We have a legitimate business interest in obtaining and processing such information, including personal information, to verify and evaluate the business practices, compliance records and membership of our vendors. Endpoint IT Global may share such information with its third-party service providers in connection with this vendor due diligence process.

International Data Transfer

Endpoint IT Global as global company is committed to the confidentiality, integrity and availability of personal information we process and has in place mechanisms to ensure a compliant transfer of personal information. For example, Endpoint IT Global has executed Standard Contractual Clauses (“SCC”) or Standard Data Protection Clauses (“SDPC”) adopted by the European Commission (or by a supervisory authority and approved by the European Commission) for the purpose of transferring personal information from the European Economic Area. EU residents whose personal information is transferred by Endpoint IT Global as controller under SCC or SDPC may request a copy of such SCC or SDPC from Endpoint IT Global through the contact details listed below.

Information Security

Endpoint IT Global maintains a reasonable level of physical, electronic, and managerial procedures in order to protect the information that it collects from its website. This includes maintaining computer equipment, networks, programs and documentation to a common standard and restricting access to equipment and information to appropriate staff.

Children's Privacy

Endpoint IT Global does not collect or maintain information at its websites from those it knows are under 13 years of age, and no parts of its websites are structured to attract anyone under the age of 13.

Links to Other Websites

Our websites may contain links to other websites. Please keep in mind when you access websites operated by other parties, whether through links on our websites or otherwise, that we do not control what happens on those websites. You should always check the privacy policy of the website you are visiting in order to be sure you know how the operator of that website will collect information from you and what the operator of that website will do with the information.

Change Notification and Specific Privacy Terms

As we provide more services on our websites and as privacy laws and regulations evolve, it may be necessary to revise or update our Privacy Policy without notice. You can determine if this Privacy Policy has been revised since your last visit by referring to the "last updated" legend at the bottom of this page. Your use of our website constitutes your acceptance of the terms of the revised Privacy Policy, and you should therefore review the Privacy Policy regularly to ensure that you are aware of its terms. Please print, save, and retain a copy of the Privacy Policy (and of any revised version) for your records.

Please note that this Privacy Policy does not cover any Endpoint IT Global affiliate or Endpoint IT Global line of business that operates under its own separate privacy policy or specific privacy terms that are tailored for the different ways your personal information is collected by different Endpoint IT Global lines of business such as:

Inquiries, Complaints and Information Corrections

To be removed from our contact lists, or to make a complaint or submit an inquiry, please write to Endpoint IT Global at the following address

Communications, queries or requests to exercise informational rights (e.g., access to data) or complaints can be addressed to the attention of Chief Privacy Officer, Endpoint IT Global, 3rd Floor,Sreenidhi Pearls, Block–B, Plot no 12, Street No 1, Patrika Nagar, Madhapur, Hyderabad 500081, or emailed to info@e-itg.com.

Additional information for inhabitants of the European Economic Area

Communications, queries or requests to exercise informational rights (e.g., access to data) or complaints under the European Union General Data Protection can also be addressed to the attention of Endpoint IT Global`s EU Data Protection Officer, via mail to Endpoint IT Global, 3rd Floor,Sreenidhi Pearls, Block–B, Plot no 12, Street No 1, Patrika Nagar, Madhapur, Hyderabad 500081, or emailed to EU_DPO@e-itg.com.

Additional Information for California Consumers

This section applies solely California consumers (California residents), and explains your rights under the California Consumer Privacy Act (CCPA).

Sale of Personal Information

In the preceding twelve (12) months, Endpoint IT Global has not sold personal information.

Access to Specific Information and Data Portability Rights

You have the right to request that Endpoint IT Global disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your request and confirm your identity, we will disclose to you the information requested, including:

In addition, upon request we will provide you with a copy of all of your personal information (Data Portability).

Deletion Request Rights

You have the right to request that Endpoint IT Global delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will delete your personal information from our records, unless an exception applies. If an exception applies, you will be notified that the data will not be deleted, along with specific information about the basis for the exception.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a request to us by either:

Calling us at +91 40 4854 4988 or Sending an email to privacy@e-itg.com, Attn: US Privacy Officer

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.

You may only make a request for access or data portability twice within a 12-month period. Your request must:

• * Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• • Describe your request with sufficient detail to allows us to properly understand, evaluate, and respond to it.
• • Provide a means to contact you.

We will only use personal information provided in a CCPA request to verify the requestor’s identity or authority to make the request.

Response Timing

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Fee

We do not charge a fee to process or respond to your CCPA request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Contact Information

If you have any questions or comments about this Notice, the ways in which Endpoint IT Global collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by either:

Calling us at +91 40 4854 4988

Sending an email to privacy@e-itg.com, Attn: US Privacy Officer